Booking Terms & Conditions

Things to know when making your booking.

PAYMENT TERMS

A 25% deposit is required at the time of booking. A further 25% deposit 6 months prior to arrival and the final 50% is due 2 months prior to arrival.

If booking less than 6 months prior to arrival date, then 50% deposit is required at the time of booking.

If booking less than 2 months prior to arrival, then full payment is required at the time of booking.

All payments to be made via Wire Transfer. Bank details will be provided.

CANCELLATION POLICY

More than 6 months prior to arrival – Full refund

Between 6 and 2 months prior to arrival – 50% refund on funds paid.

Between 2 – 1 month prior to arrival – 25% refund

Less than 1 month prior to arrival – No refund.

MAXIMUM OCCUPANCY

Occupancy levels are determined by the number of bedrooms in the property. The expectation is maximum 2 adults per bedroom. Exceptions are made for children under the age of 10. Travel cots and rollaway beds can be provided at an extra cost. Please let us know when you book.

HOUSEKEEPING

All properties have housekeeping services provided. The frequency depends on the size of the property. This will be communicated to you at time of booking. 

Linens are changed once per week.

CONCIERGE SERVICES

We provide a full Concierge service for all our guests. This includes, but isn’t limited to, pre arrival shopping (for a fee), Restaurant reservations, Car Hire bookings, Airport transfer bookings, Island activities and more.